PRIVACY POLICY

Our Promise

Stateside Equipment Sales will collect, use, disclose and otherwise manage your Personal Information in accordance with this Privacy and Security Policy.

Collection and Use of Personal Information

As used in this Privacy and Security Policy, "Personal Information" means personally identifiable information such as your name, street address, telephone number, credit card information, screen name and email address.

Stateside Equipment Sales may collect and use Personal Information that you provide us when you:

• Purchase, order, return, exchange, register or request certain information about Stateside Equipment Sales' products and services;
• Request warranty or tax exempt information;
• Contact a Customer Call Center or customer service desk;
• Visit, register on, post to or participate in the features of one of Stateside Equipment Sales' Sites;
• Open an account or enter into a contest or sweepstakes, join a club or participate in a program offered by Stateside Equipment Sales;
• Respond to one of Stateside Equipment Sales' surveys;
• Provide Stateside Equipment Sales with comments or suggestions;
• Provide Stateside Equipment Sales with any information contributed to our Sites on your behalf;
• Provide Stateside Equipment Sales other contact information.

When you use one of the Stateside Equipment Sales Sites, certain additional information is collected without you being prompted to provide it. This information includes, but is not limited to, cookies which are covered below.

Shopping at Stateside Equipment Sales

When you purchase products and services at one of Stateside Equipment Sales' Stores, you may do so anonymously when you pay with cash. If you use a credit or debit card for any of your purchases, whether online or in a store, Stateside Equipment Sales will collect your credit or debit card information and keep a history of your purchases. Stateside Equipment Sales uses this information to process your orders, to ensure proper delivery, to better assist you when you visit or call us as well as to improve our product and service offerings.

Customer Call Centers

When you call one of Stateside Equipment Sales' Customer Call Centers about a product, delivery, a billing question or for customer service, you may be asked for information that identifies you along with additional information we need to help us promptly answer your questions, such as your name, email information, mailing address and a telephone number where we might contact you. Stateside Equipment Sales may retain this information to assist you in the future or for its other business needs.

Online Registration/Newsletters/Offers/Coupons

Contests, Sweepstakes, Questions or Surveys

When you ask a question, participate in a survey or enter a contest or sweepstakes at a Store or by Mail, a Stateside Equipment Sales sponsored event or through our Sites, we may collect your Personal Information. This information is used to administer your participation in a contest or sweepstakes and for Stateside Equipment Sales' other business needs, including sending you marketing communications. 

Extended Service Plans and Inside Track Club

If you purchase a Stateside Equipment Sales Extended Service Plan or Inside Track Club membership, you will be required to provide Personal Information to third-party Service Providers.

Non-Voluntary Information; Personalized Advertising

Stateside Equipment Sales Donations

When you either request funding or a donation, or you submit a nomination directly from the Site, you may be asked to submit Personal Information that identifies you or your nominee. In addition to how Personal Information may be used and shared in accordance with this Privacy and Security Policy, Personal Information gathered solely from the Stateside Equipment Sales Site may also be shared with The Smidt Foundation, Stateside Equipment Sales for Schools, LLC, Stateside Equipment Sales Foundation, LLC, and each of their respective affiliates. However, Personal Information gathered solely from the Site shall not be used for Stateside Equipment Sales marketing purposes.

Stateside Equipment Sales' Additional Use of Personal Information

Research and Marketing

In the U.S., to better serve you, we may combine the Personal Information that you provide with publicly available information and information we receive from or cross-reference with our marketing partners and others. Stateside Equipment Sales uses that combined information to enhance and personalize your shopping experience with us, to communicate with you about our products and events that may be of interest to you, and for other promotional purposes.

Third-Party Products and Services

We may share your Personal Information with third-parties so that they may provide you with information about products and services and special offers. These third parties are not authorized by us to use your Personal Information in any other way. Stateside Equipment Sales does not sell your Personal Information.

Service Providers

Some of our operations, such as our Customer Call Centers, may be managed by unaffiliated companies. These companies may have access to your Personal Information on a confidential basis only to the extent necessary to perform their functions.

Shipping

If your purchases are being shipped to you, we will share your shipping information with our delivery service providers (United Parcel Service, FedEx, U.S. Postal Service, or other delivery companies we select).

Legal Disclosure

Stateside Equipment Sales must provide your Personal Information in response to a search warrant or other legally valid inquiry or order, or to an investigative body in the case of a breach of an agreement or contravention of law, or as otherwise required by law.

Third-Party Links, Data and Content Serving

Stateside Equipment Sales' Sites may include links to the websites of our business partners, vendors, advertisers and content served by third-parties. The inclusion of any link does not imply Stateside Equipment Sales' endorsement of any other company, its websites, or its products and/or services. These linked websites have separate and independent privacy policies, which we encourage you to read carefully. We have no control over such websites and therefore have no responsibility or liability for the manner in which the organizations that operate such linked websites may collect, use or disclose and otherwise treat your Personal Information. Third-party Service Providers may need access to some of your Personal Information. In such cases, we only provide third party agents with the minimum amount of information needed to complete the requested service or transaction. We may also provide your information to our affiliated companies and successors. We reserve the right to provide third parties with aggregate statistics about our clients, traffic, viewing and purchasing patterns and other site information. This data reflects site usage patterns, but does not contain personally identifiable information about any individual user. In certain circumstances, we may share your information with service providers that need access to your information to provide operational or other support services. To ensure the confidentiality and security of your information, service providers must agree to safeguard your information in confidence.

Secure Shopping

When you place orders, your order information, including your card number and delivery address, is transmitted through the Internet using Secure Sockets Layer (SSL) technology. SSL technology works with your browser to encrypt your order information before transmitting it to our server.

Information Collected from Third Parties

Stateside Equipment Sales may update or supplement Personal Information collected directly from you with other information obtained from third parties. In addition, Stateside Equipment Sales may obtain Personal Information about individuals who are not yet users of our websites or customers. When Stateside Equipment Sales associates information that it obtains from third parties with Personal Information collected under this Privacy Policy, we will treat the acquired information like the Personal Information that we collected ourselves and, except as permitted by this Privacy Policy, the Personal Information will not be shared with third parties.

Privacy Preferences/Opt Out

If at any time you would like to be removed from any/all Stateside Equipment Sales marketing lists, newsletters, distribution lists, or the like, you may do so by contacting us at [email protected] Please remember to include your email address, name, mailing address and telephone number in any request. If you do not wish to receive email from Stateside Equipment Sales, you may unsubscribe from our mailing list by using the "Unsubscribe" link on any Promotional emails we send. If you choose not to use that link or did not receive a Promotional email from Stateside Equipment Sales, you may send an email request to [email protected] with the word "REMOVE" in the subject line and your email address in the body. This email method may take up to 10 days to remove your address from the file.

California Privacy Rights

If you are a California consumer, for more information about your privacy rights, please see the section of this Privacy and Security Policy called "California Consumer Privacy Statement”.

Children's Privacy Policy

Stateside Equipment Sales does not sell products for purchase by children. Effective immediately, if you are under the age of 13, you are not permitted to create an account on statesidesalesusa.com or any of its affiliated websites. If you are between 13 and 18, you may use statesidesalesusa.com only with the involvement of a parent or guardian. Stateside Equipment Sales does not intend to collect any personally identifiable information from children through the Stateside Equipment Sales Sites. Please do not allow children under the age of 18 to provide any personally identifiable information related to our Sites. If we determine that a child under 18 has provided Personal Information in violation of this policy, we will delete that information as soon as practical. If you become aware that such information has been provided by a child under 18, please notify us by contacting the Stateside Equipment Sales Customer Call Center at 1-909-546-2620. Please be certain to include in the subject line "Privacy Policy Request".

CALIFORNIA CONSUMER PRIVACY STATEMENT

Effective: January 1st, 2020

This California Consumer Privacy Statement supplements the Privacy and Security Policy. It applies solely to California consumers and addresses personal information we collect online and offline. This Statement does not apply to Stateside Equipment Sales personnel.

This California Consumer Privacy Statement uses certain terms that have the meaning given to them in the California Consumer Privacy Act of 2018 and its implementing regulations (the “CCPA”).

1. Notice of Collection and Use of Personal Information

We may collect the following categories of personal information about you:

• Identifiers: identifiers such as a real name, alias, postal address, unique personal identifier (such as a device identifier; cookies, beacons, pixel tags, mobile ad identifiers and similar technology; customer number, unique pseudonym, or user alias; telephone number and other forms of persistent or probabilistic identifiers), online identifier, internet protocol address, email address, account name, Social Security number, driver’s license number, passport number, and other similar identifiers
• Additional Data Subject to Cal. Civ. Code § 1798.80: signature, physical characteristics or description, state identification card number, education, bank account number, credit card number, debit card number, and other financial information, medical information, and health insurance information
• Protected Classifications: characteristics of protected classifications under California or federal law, such as race, color, national origin, religion, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, genetic information, disability, citizenship status, and military and veteran status
• Commercial Information: commercial information, including records of personal property, products or services purchased, obtained, or considered, and other purchasing or consuming histories or tendencies
• Online Activity: Internet and other electronic network activity information, including, but not limited to, browsing history, search history, and information regarding your interaction with websites, applications or advertisements
• Geolocation Data
• Sensory Information: audio, electronic, visual, and similar information
• Employment Information: professional or employment-related information
• Education Information: education information that is not publicly available personally identifiable information as defined in the Family Educational Rights and Privacy Act (20 U.S.C. Sec. 1232g; 34 C.F.R. Part 99)
• Inferences: inferences drawn from any of the information identified above to create a profile about you reflecting your preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes.

We may use the categories of personal information listed above for the purposes described in our Privacy & Security Policy. In addition, we may use these categories of personal information for certain business purposes specified in the CCPA, as described in this table:

In addition, we may also use the following categories of personal information for purposes of managing career opportunities with Stateside Equipment Sales: [Identifiers; Additional Data Subject to Cal. Civ. Code § 1798.80; Protected Classifications; Commercial Information; Online Activity; Geolocation Data; Sensory Information; Employment Information; Education Information and Inferences].

2. Our Prior Collection, Use and Disclosure of Personal Information

We may have collected and used your personal information, as described in section 1 above, during the 12-month period prior to the effective date of this California Consumer Privacy Statement. For the personal information collected during that timeframe, we describe below: (a) the categories of sources from which we may have obtained the personal information, (b) the categories of third parties with whom we may have shared the information, (c) the categories of personal information we may have sold, and (d) the categories of personal information we may have disclosed for a business purpose.

a. Sources of Personal Information

We may have obtained personal information about you from various sources, as described below.

b. Sharing of Personal Information

We may have shared your personal information with certain categories of third parties, as described below.

c. Sale of Personal Information

We do not sell your personal information in exchange for monetary compensation. We may allow certain third parties (such as certain advertising partners) to collect your personal information via automated technologies on our Sites in exchange for non-monetary consideration (such as an enhanced ability to serve you content and advertisements that may be of interest to you). You have the right to opt out of this disclosure of your information, as detailed below.

During the 12-month period prior to the effective date of this California Consumer Privacy Statement, we may have sold the following categories of personal information:

• [Identifiers such as a real name, alias, postal address, unique personal identifier (such as a device identifier; cookies, beacons, pixel tags, mobile ad identifiers and similar technology; customer number, unique pseudonym, or user alias; telephone number and other forms of persistent or probabilistic identifiers), online identifier, internet protocol address, email address, account name, and other similar identifiers
• Commercial information, including records of personal property, products or services purchased, obtained, or considered, and other purchasing or consuming histories or tendencies
• Internet and other electronic network activity information, including, but not limited to, browsing history, search history, and information regarding your interaction with websites, applications or advertisements
• Inferences drawn from any of the information identified above to create a profile about you reflecting your preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes.]

We do not sell the personal information of minors under 16 years of age without affirmative authorization if we have actual knowledge of the individual’s age.

d. Disclosure of Personal Information for a Business Purpose

We may have disclosed to third parties the following categories of personal information for a business purpose:

• [Identifiers such as a real name, alias, postal address, unique personal identifier (such as a device identifier; cookies, beacons, pixel tags, mobile ad identifiers and similar technology; customer number, unique pseudonym, or user alias; telephone number and other forms of persistent or probabilistic identifiers), online identifier, internet protocol address, email address, account name, Social Security number, driver’s license number, and other similar identifiers
• State identification card number, education, credit card number, debit card number, and other financial information
• Characteristics of protected classifications under California or federal law, such as race, color, national origin, religion, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, genetic information, disability, citizenship status, and military and veteran status
• Commercial information, including records of personal property, products or services purchased, obtained, or considered, and other purchasing or consuming histories or tendencies
• Internet and other electronic network activity information, including, but not limited to, browsing history, search history, and information regarding your interaction with websites, applications or advertisements
• Geolocation Data
• Audio, electronic, visual, and similar information
• Professional or employment-related information
• Education information that is not publicly available personally identifiable information as defined in the Family Educational Rights and Privacy Act (20 U.S.C. Sec. 1232g; 34 C.F.R. Part 99)
• Inferences drawn from any of the information identified above to create a profile about you reflecting your preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes.
•  

3. California Consumer Privacy Rights

You have certain choices regarding our use and disclosure of your personal information, as described below.

Access: You may have the right to request, twice in a 12-month period, that we disclose to you the personal information we have collected, used, disclosed and sold about you during the past 12 months.

Deletion: You have the right to request that we delete certain personal information we have collected from you.

Opt-Out of Sale: You have the right to opt-out of the sale of your personal information.

Shine the Light Request: You also may have the right to request that we provide you with (1) a list of certain categories of personal information we have disclosed to third parties for their direct marketing purposes during the immediately preceding calendar year and (2) the identity of those third parties.

How to Submit a Request: Submit an access or deletion request or call us at 1-909-546-2620. To submit a Shine the Light request, please contact us at 1-909-546-2620. Submit a request to opt-out of the sale of your personal information or call us at 1-909-546-2620.

Verifying Requests: To help protect your privacy and maintain security, we will take steps to verify your identity before granting you access to your personal information or complying with your request. If you have an account with us, we may verify your identity by requiring you to sign in to your account. If you do not have an account with us and you request access to or deletion of your personal information, we may require you to provide any of the following information: first name, last name, mailing/shipping address, phone, and email address. In addition, if you do not have an account and you ask us to provide you with specific pieces of personal information, we will require you to sign a declaration under penalty of perjury that you are the consumer whose personal information is the subject of the request. If you designate an authorized agent to make an access, deletion or opt-out of sale request on your behalf (1) we may require you to provide the authorized agent written permission to do so, and (2) for access and deletion requests, we may require you to verify your own identity directly with us (as described above).

Additional Information: If you choose to exercise any of your rights under the CCPA, you have the right to not receive discriminatory treatment by us. To the extent permitted by applicable law, we may charge a reasonable fee to comply with your request. For any difficulty using this site with a screen reader or because of a disability, please contact us at 1-909-546-2620 or [email protected]

Security Limitations

No data transmission over the Internet can be guaranteed to be 100% secure. While we strive to protect your Personal Information from unauthorized access, use or disclosure, Stateside Equipment Sales cannot ensure or warrant the security of any information you transmit to us on our Sites.

How to Contact Stateside Equipment Sales

You may contact us in one of the following ways:

1. Send an email to: [email protected] with “Internet Customer Service” in the subject line
2. Call 1-909-546-2620 Monday thru Sunday, 6am to 6pm (PT)
3. Send your request by mail to:

   Stateside Equipment Sales
   1240 N. Fitzgerald Ave.
   Rialto, CA 92376
   ATTN: Internet Customer Service

Changes to the Privacy and Security Statement

We may change this Privacy and Security Policy at any time at our sole discretion. Any updates to our Privacy and Security Policy will be posted on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it. Continued use of our Sites, Stores, Customer Call Centers or other Stateside Equipment Sales services following our posting of the change notice or an updated Privacy and Security Policy will constitute binding acceptance of those changes.